Being model tenant counts for nothing

Dear Sir, — Thank you very much for publishing my story in the Chronicle on Thursday, 28th June, and highlighting my plight. I’ve been trapped in a first floor flat for over a year, struggling with a disability, while pleading to my landlord Plus Dane Housing to be moved to a suitable ground floor property.
I would like to follow up on the response that the head of housing at Plus Dane Housing gave about my article. I and my mum were very angered about the comment about Plus Dane supporting me through the process of finding a new home.

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