Terms and Conditions

Advertising T&Cs

Orders for insertion of advertisements in the Congleton Chronicle Series are accepted subject to our standard conditions, which are available on request and which we advise you to read.
The main points of which advertisers should be aware are:
(i) We accept no liability for any loss or damage caused by an error or inaccuracy in the printing of any advertisement, even when the error is ours.
(ii) No liability is accepted for any loss or damage alleged to arise through delay in forwarding
replies to box numbers, however caused.
(iii) Deadlines are copy deadline Tuesday at noon, (property Monday at noon), cancellations Monday at 5pm.
(iv) Payment is due within 30 days of the invoice date / date of publication, whichever is the latest.
Where all reasonable requests are ignored, we will add legal costs and any other costs, plus any  statutory interest accrued. Accounts outstanding beyond 90 days will automatically be put in the hands of our solicitors and debt collection agency.
(v) If accounts are unpaid we will suspend advertising until the debt is cleared. Advertisers should note that the granting of an account is at our discretion and if legal proceedings are undertaken we reserve the right to close an account and demand cash prepayment for every advertisement.
(vi) Advertising copy must be supplied by the advertiser no later than the stated deadline. If suitable copy is not supplied in time, we will not be held responsible for the quality of reproduction of logos and other artwork and reserve the right to insert artwork or text at our discretion. Make sure all images are CMYK, not RGB. Photographs and other images must be used with permission, and submission signifies that  permission has been obtained.
(vii) Although the publishers will make every effort to comply with the wishes of the advertiser or his agent, we do not guarantee that any advertisement will appear in a specific issue, and reserve the
right to decide the correct classification of any advertisement.
(viii) Supplied copy must comply with the requirements of the Trades Description Act (1968), the Consumer Protection from Unfair Trading Regulations (2008) and similar legislation.
(ix) Cancellations must be made by 5pm of the Monday before insertion. We reserve the right to charge the full cost of the advertisement to customers who cancel beyond this time – the layout
of the paper is based on adverts booked by 5pm Friday. We do not recommend cancellation by email alone.
(x) The placing of an order for the insertion or an advertisement will amount to an acceptance of our full terms and conditions. Any conditions stipulated on an agency’s order form or elsewhere will
void when in conflict with them.
WRITTEN CONFIRMATION OF CANCELLATIONS IS REQUIRED.

Data privacy

A journalism exemption applies where we use personal data for journalism, with the intention or hope of publishing journalistic material, we believe publication is in the public interest, and  reasonably believe that complying with a specific part of data protection law is incompatible with journalism.

Aside from that, we do not sell or pass on anyone’s data without their permission, and we only retain data that is necessary for us to do business. We do not use data for mailshots or other contacts. We do not use competitition entries for anything other than the competition, except where this is clearly marked on the entry coupon.

Returns

Our policy for adverts is above. For goods we sell: if you order a photo and we send the wrong one we will replace it free of charge. If you subscribe to the Chronicle and cancel, we will refund any money paid, less a processing fee of £5 for annual subs and £2.50 for six-monthly. There is no charge with monthly subs.

Copyright

We always credit photographers or other sources for material. Submitted photographs and other images must be used with permission, and submission signifies that permission has been obtained. If you think we have breached your copyright, please email on chronicleseries@aol.com